E-commerce Order Management for Peak Performance

From Click to Customer: The Perfect Fulfillment Journey

In e-commerce, a seamless customer experience relies on what happens behind the scenes. Manual processes for order fulfillment are a major bottleneck that can’t keep up with the demands of today’s shoppers. Modulus 365 provides an end-to-end e-commerce order management solution that gives you the speed, accuracy, and efficiency to compete with the biggest players in the market.

Our system automates every step, connecting your sales channels to your warehouse floor to ensure every order is fulfilled with precision, without the need for manual data entry or messy spreadsheets.

Intelligent Order Routing & Picking

Orders flow into Modulus 365 from your sales channels and are instantly available for fulfillment. We make picking as efficient as possible by using intelligent, rules-based methods to get your pickers where they need to be, fast.

• Diverse Picking Methods: Modulus 365 supports various picking methods based on your unique needs. We enable batch picking for small, similar items, zone picking for larger warehouses, and wave picking to coordinate multiple orders at once.
• Tote Picking: Our system leverages tote picking for high-volume, small-item orders—think a single picker filling up to 50 small orders at a time, just like a trip to the supermarket. This method is perfect for beauty, accessories, and electronics.
• Smart Pick Stations: For single-item orders or subscription boxes, a picker can efficiently work from a stationary picking station, ensuring a fast and accurate process.

Precision at the Packing Bench

Accuracy is key, especially for high-value orders. Our packing bench validation process ensures that the right items get into the right box, every time. This optional, rules-based feature is crucial for maintaining customer trust and reducing costly errors and returns. The system can be configured to run a final check on specific order types or high-value shipments before a shipping label is generated.

Smart Shipping & Seamless Despatch

Manual shipping decisions lead to higher costs and slower delivery times. Modulus 365 automates this process entirely.

• Rules-Based Shipping: Based on a single order, our system automatically selects the best shipping service for the order’s value, weight, and destination. This ensures you always use the most cost-effective and efficient service.
• Automated Label Printing: Once the order is packed and validated, the system automatically prints a carrier-compliant consignment label. This eliminates manual keying and gets your order out the door faster.
• Automated Updates: The moment an order is dispatched, our system sends real-time updates to both the sales channel and your ERP, ensuring your customer and your business always have the latest information.

Integrations That Work for You

Modulus 365 seamlessly connects to all major e-commerce platforms, including Shopify, WooCommerce, BigCommerce, Magento, and more. But our flexibility doesn’t stop there. We can also integrate with custom websites and legacy systems using methods from simple CSV files to modern REST API connections with webhooks, giving you a truly flexible solution.

The Return Journey: Simple and Automated

Returns are a part of e-commerce, but they don’t have to be a headache. Our system handles returns with a rules-based process that can be customized to your needs. Customers can use our returns portal to initiate a return, validate their details, and print a shipping label. Once the item is received, our system can be configured to automatically place the goods in a quarantine location or make them “available stock” after a quality check.

To see why Modulus365 is the last OMS you’ll ever need – Click here

Ready to Optimise Your E-commerce Operations?

Don’t let manual order management hold you back. Modulus 365 provides the automation, accuracy, and efficiency you need to fulfil like the best in the business.

Request a demo to see our system in action and discover how we can transform your e-commerce fulfilment process from end to end.